Starting in January 2024, we will introduce an annual price adjustment for our Annual Support Agreements, impacting both monthly and annual payment clients. We want to be transparent with you about the reasons behind this change and how it may impact you.
Why the change?
Like many businesses, we are facing increased costs necessary to maintain and enhance the quality of our services. In order to continue providing you with top-notch support, we periodically review and adjust our prices. This ensures that we can sustain the level of excellence you've come to expect from Intsys.
Changes from January 2024
We value transparent communication and will adjust our prices based on the UK government's Retail Price Index (RPI) rate of inflation. The RPI is a reliable indicator that measures the average change in prices of goods and services purchased by typical UK households from one year to the next.
What to expect in 2024
Starting in January 2024, you may notice some changes to your monthly or annual charges for Pegasus Support Services. To provide clarity, here are the key points:
Unless otherwise communicated, your monthly subscription charges will increase in line with the Retail Price Index (RPI) rate of inflation.
This adjustment will apply to your subscription price at that time and to any subsequent charges after the expiration of any applicable offer or discount.
Our Focus on Your Success
While we understand the impact of these adjustments, we want to emphasise our ongoing commitment to delivering exceptional value and support to your organization. We are here to assist you throughout this transition and ensure that you continue to receive the highest level of service.
Thank you for your continued trust in Intsys. If you have any questions or concerns, our dedicated Support Team is ready to assist you.