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INTSYS SUPPORT

Client Portal

Support Pricing

New Support Client Portal

 

Our accumulated knowledge in your hands

Support 24/7

Accessible when you need it.

24 Hours - 7 days a week.

Accumulating knowledge categorised by Product, providing immediate access to software queries. 

 

 

Frequently Answered Questions

 

Access to answers to the most common queries.

Using our search engine to easily access our extensive Knowledge Database.

FAQs

 

 

Exclusive Material

 

A complete archive of Training videos, webinars and help articles organised by module.

 Exclusive material available to Nominated Support Users allowing them to work efficiently and optimise the investment in Pegasus.  

 

 

Queries history - Updates

 

Allows access to all your resolved or pending issues in one place.

Follow the articles or sections of interest and automatically receive notification of updates as they occur.

Benefits

 

 

Immediate Support

 

Immediate access to Support and Training material created by our Pegasus specialists. All Nominated Users with a Support Agreement will receive an email on the 3rd of April with a link. You only have to set your password and will have imediate access to the portal.

 

 

 

Search Engine

 

All the content is easily accessible via the Search Engine. Find the information you need in seconds.

Increasing Benefits

All our knowledge at your fingertips

 

 

Queries History

 

You can manage all your queries in one place and access the history of incidents and resolutions. You can also manage your contributions and the sections/articles you are following.

 

 

Automatic Updates

 

Have access to all your resolved or pending issues in one place.Follow the articles or sections of interest and automatically receive notification of updates as they occur.

 

 

Training Videos

 

We have organised training videos and webinars by module so users can easily find them. Providing an easy way to refresh your knowledge or check other areas of the software that could be of interest.

 

 

Improving Everyday

The database is ever-growing, allowing you to benefit from other user’s queries and questions.

Do you have a Support issue?
Intsys Support Clients

020 8605 9700 (Option 1)

Live Web Chat

Interested in Support?
Try us. Log a free ticket
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